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Empire Glass & Glazing Ltd

Double Glazing Repairs. Empire Glass & Glazing Ltd has been vetted and approved by TrustATrader. Covering every London postcode six days a week providing a reliable complete glazing service

Membership number TT7661

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4.97 out of 5
122 reviews

  • Initial impression Initial impression: 5.0 out of 5.0
  • Punctuality Punctuality: 4.93 out of 5.0
  • Cleanliness Cleanliness: 4.99 out of 5.0
  • Quality Quality: 4.98 out of 5.0
  • Value Value: 4.96 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0
  • 0 missed appointments in the past 6 months

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About Empire Glass & Glazing Ltd, London, SE1 4QG

Empire Glass are a leading family-owned glazing contractor, glass merchant, processor and decorator with offices based just off Bermondsey Street and factory located in the village of Laddingford, a stones throw from Tonbridge.

We`re open Monday to Saturday between 8am and 6pm assisting domestic, commercial and construction customers across every London postcode providing free site surveys, expert advice and emailed quotations so feel free to get in touch as we`re always happy to help, even if its just for advice.

Empire are one of the UK’s most rated and reviewed glazing contractors gaining over 200 five-star reviews across Google, Trustatrader, Yell and Thomson's. Our reviews are complimented by an experienced uniformed team with company ID badges whilst arriving in clean well-equipped sign written vans.

Empire are one of only a handful of “proper” glazing companies exclusively undertaking glazing projects, regarding glass, we do it all. Our works are wide ranging from a small single glazed window on behalf of a domestic customer through to a replacement high rise double glazed unit or 100 shower doors for a large hotel chain in London’s West End. We have the means and expertise at our disposal to tackle most projects.

There’s not much we can’t help with in the way of glass and related works so get in touch weather in be domestic, commercial, industrial, retail or construction.

We specialise in the supply and installation of secondary glazing from a single window to an entire building for both domestic and commercial customers. Our secondary glazing can be manufactured in any RAL colour combined with a range of glasses in either toughened or laminated safety glasses. Our frames can be supplied in either a slimline section or with a luxury timber sub-frame. Take a look at our secondary glazing gallery as this has an extensive range of pictures all of which are our own installations.

Its worth visiting our website and Instagram as both show step by step, and in detail, the extensive range of products and services we offer whilst we`re actually undertaking the work so no need to take our work for it!

Customers introduced via the Trustatrader portal tend to be domestic in nature who's requirements form a staple part of what we do.

Below you`ll find a list of the main domestic services we provide:

> Replacement Double Glazed Units
> Replacement Single Glazing
> Secondary Glazing
> Replacement Window Hardware (Hinges, Handles and Locks)
> Fire Rated Glasses
> Cat Flaps
> Mirrors (New and Replacement)
> Sprayed Glass Splashbacks
> Shopfront Replacement Glazing

As well as glass products we also supply and install a vast range of window/door hardware from all the leading manufacturers for Upvc/Aluminium and timber such as hinges, handles and locking mechanisms through to more specialist items such as frameless glass door hardware including patch fittings and floor springs. We can also ease and adjust your existing hardware, if that's what's required, without the need for replacement parts.

We operate from our own custom built 5000sqf factory bursting with the latest machinery providing an extensive range of processed glasses such as:

Polishing, Bevelling, Drilling, Sandblasting, Shaped Polishing, Sealed Units, Spray Booth and Vinyl Stencils plus a whole lot more…….

At any time, our glass stock and range is extensive! We hold the full range of mirror including silver, extra clear silver, bronze and grey along with all manner of clear, tints and extra clear glasses along with a massive range of laminated and fire rated glasses plus the full range of Pilkington Patterned Glasses!

Factory tours are welcome by appointment, just let us know when and we`ll be happy to accommodate.

Our decorated glass division produces the finest custom products on either a supply only or supply and install basis. Our decorated products range from custom domestic door plaques, door fanlights (above your front door), sprayed glass wall claddings, splashbacks and commercial wall signage and branding. Our products can be decorated to match or compliment literally any colour such as your existing wall, door and window frames. Our decorated glass division are proud members of "Made in Britain" an organisation championing British businesses across the world.

Our decorated glass products use one, or a combination, of the following processes with great effect such as:

Sandblast, Deep Sandblast, Spraying, Satin/Acid, Glue Chipping and Gold Leaf.......

We mix glass paint at the factory providing colour matching from all the leading manufacturers such as Dulux, Crown, Valspar, Leyland, Sanderson and Farrow and Ball through to boutique manufacturers such as Zoffany, Little Green, Benjamin Moore, Fired Earth, Fenwick and Tillbrook, Eico and Dulux Heritage.

For a bit of inspiration, we`ve a dedicated website for our decorative glass division at empire-dg.co.uk along with an active Instagram account @empiredecorative so feel free to look as you may not know what’s possible……

Empire take training, safety and appearance seriously, as such, all glaziers are trained in all the following disciplines: First Aid, Ladder Trained, IPAF, PASMA and CSCS.

For customer peace of mind Empire Glass are Trading Standards recommended plus members of The Glass and Glazing Federation (GGF), Made in Britain and Safe Contractor and Construction Line approved.

We`re active on Instagram posting most days so why not follow us @GlassHelpdesk for glazing and @Empiredecrotive for our decorated side to us to see what were up to……

Photo gallery

View all

Frameless Glass Doors and Screens

339 photos

Replacement Roof Glazing

433 photos

Shopfront Replacement Glazing

223 photos

Balustrade Panel Replacement

191 photos

Specialist Glazing Works

320 photos

Mirror Installations

345 photos

Replacement Single Glazing

595 photos

Replacement Double Glazed Units

814 photos

Window and Door Hardware Repairs

206 photos

Secondary Glazing

280 photos

Empire Glass & Glazing Ltd

Owned by Christopher Knight
Limited company
Incorporated as from 12th March 2019
Verified on 26th September 2018
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

ProviderDirect Line
Verified3rd June 2024
London
SE1 4QG

Qualifications

  • AoFA Qualification Level 2 - Emergency First Aid at Work
  • CSCS
  • GGF - Glass and Glazing Federation Membership
  • Trading Standards Checked and Accredited
  • City & Guilds
  • The Ladder Association - Training Competence Certificate
  • IPAF - Operator Training Certificate
  • Kentec Harness Trained
  • QA Level 3 Emergency First Aid at Work
  • Constructionline Bronze Member
  • Constructionline Social Value Certificated

Reviews (122)

  • Average rating: 5.0 out of 5

    Review by

    on

    Hannah Hanson - Image 1 "Got in touch with Empire Glass and from start to finish was a very smooth process. No problems at all when others didn't seem so keen? Overall very pleased."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Sara Howden - Image 1 "Simply fantastic, completely saved me! A mirror to the lift lobby was broken by the movers when moving in to my new apartment so not a great start. Empire Glasses details were provided to me by the building management and what can i say, outstanding. Rarely do companies actually do what they claim, even with the best intensions, but not Empire Glass......."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    Review by

    on

    "From initial contact to works being carried out was amazingly fast. Used Empire Glass & Glazing because a previous reviewer mentioned that the company was willing to take on smaller domestic jobs. For me it was a window lock and two misted units that needed replacing. Very happy with the work carried out, would highly recommend this company and would definitely use them again."

    Trader reply: "Hello Patricia, Thank you for taking the time to leave such a lovely review. We`re happy to hear your pleased with the service received and finished product. If you require our services in the future do hesitate to get in touch as we`ll be only too happy to assist. Thank you again for leaving a review, its most appreciated. Very Best Regards Empire Glass and Glazing Limited"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "So glad I found this family run business. They were willing to come out for a small job, when other companies simply weren't interested. They replaced two sets of hinges on my windows so they now shut properly again. They were friendly, tidy and got the job done in an hour. Price was reasonable too. Great company to deal with and will happily use their services again in the future."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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